Covered in the dust from the coronavirus outbreak, Australia’s carpet cleaning industry has suffered a steep drop in business since the start of the year.
In a sign that carpet cleaners are struggling to keep up with demand, the average retail price of carpet cleaners has dropped to about $100 a kilogram, according to a new study.
In response to the crisis, the Australian Competition and Consumer Commission (ACCC) launched a national campaign to improve consumer awareness of the dangers of carpet cleaning.ACCC chairperson Catherine McKenna said the study’s findings showed the industry needed to “focus on the basics” of carpet-cleaning, such as dust and bacteria levels.
“We know that carpet-cleaners need to understand the basics of carpet hygiene and cleaning and that they need to ensure that the equipment and processes are safe and that there are systems in place to manage the cleaning of surfaces,” she said.
“These are the things that really have been shown to actually reduce health and environmental impacts.”
Ms McKenna said that a $50 annual fee for carpet cleaning was a reasonable solution, but it was not enough to keep pace with the rising costs of cleaning the nation’s carpeting.
“Our study found that the average carpet cleaning bill in Australia is $100 for the year and that the cost of carpeting is $200 per sq metre,” she told ABC Radio Melbourne.
“And that’s about $50 per sq metres of carpet.
That’s just not enough for carpet cleaners to keep the cost down.”ACCC chief executive Katherine Zappone said the organisation had received hundreds of calls for carpet cleaner information since the coronivirus outbreak and needed to ensure consumers were educated about the dangers.”
While there’s no simple answer, the best way to reduce carpet cleaning costs is to educate people about the real risks of carpet cleaner use and how carpet cleaners can help reduce these costs,” she explained.”
That’s why the carpet cleaning advice and advice is available on the ACCC website.”ACCT chief executive Ms Zappon said consumers needed to be educated about carpets in general, not just carpet cleaners.”
It’s not just a carpet cleaning problem for carpeting companies, there are also health and other environmental implications to carpets, which is why the ACCCC is working with the Australian Cattle Industry Council (ACIC) and the Australian Cleaning Council to create more information about the health and welfare of cattle,” she added.